ograins Shipping Policy

At ograins, we strive to deliver every order safely and on time.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or public holidays are processed on the next working day.

Delivery Timeline

Estimated delivery times:

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 4–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are calculated during checkout.

Free shipping offers may be available on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery is unsuccessful, the package may be returned to us.

Damaged Packages

If your package appears damaged during delivery, please refuse delivery or contact our customer support immediately.